Whenever we hear new (or even old!) concepts, we often hear differing opinions and facts about them, depending on who you ask. And this kind of thing persists even in the field of business.
As a concept and practice, digital transformation is not free from various facts and myths. While it has been around for a while, not many have the technical know-how to determine what is true and false about it.
digital transformation only involves the IT department of a company. After all, it has digital in its name, right? However, contrary to popular belief, the relationship between the business and IT is crucial for its overall success.
Four digital transformation realities we want to emphasise:
Business/IT relationship is essential
The importance of the business and IT interaction cannot be overstated. It’s critical to close the gap of both factors and not overlook the role of IT.
There are shared characteristics among digital leaders
The route to digital transformation reveals shared characteristics among leaders (even if context matters).
Every industry is impacted
Every industry is impacted, including yours. Customers, employees, partners, competitors, regardless of industry, will not wait for business to catch up. You have to move fast.
Digital transformation starts from the top
Digital transformation is led from the top, but it also happens from the bottom up and within specific initiatives.
The Key Takeaway
Most people also think that digital transformation is mainly for the customers’ benefit. With the digital age and abundance of online markets, most might agree. But the truth is, digital transformation is as much the employees’ benefit and comfort as the customers’. After all, digitisation helps in a smoother and faster workflow.
Digital transformation is so much more than IT and customer satisfaction. It is a beneficial process to make a company grow, not only financially but also in terms of people’s culture and skills.