Digital Transformation Series Part 4: Digitisation Across Various Industries
Have you ever wondered how digital transformation occurs across industries? Does the retail business have the pace in transformation like the banks? And do all fields need digital transformation? What about non-profit institutions? The public sector? You may think that digital transformation is only important for technology-related B2C businesses. But that couldn’t be further from the truth.
Digital Transformation Series Part 3: Myths And Realities
Whenever we hear new (or even old!) concepts, we often hear differing opinions and facts about them, depending on who you ask. And this kind of thing persists even in the field of business. As a concept and practice, digital transformation is not free from various facts and myths. While it has been around for a while, not many have the technical know-how to determine what is true and false about it.
Digital Transformation Series Part 2: Digitisation And Essential Elements
We often hear of digital transformation when companies and organisations make transitions to adapt to the digital age. And mostly, what we see is the transformation of paper into digital processes and data. With the digital age, you are surely looking into digital transformation for your business. Regardless of the size and length of its existence in the market. But digital transformation is more than just the transformation of paper to digital.
Digital Transformation Series Part I: Defining Digital Transformation
When we talk about digital transformation, we don’t just mean business technology. Digital transformation is about people, processes, and technology working together. Big and small businesses thrive better when these three elements are present and cooperate with one another. When we talk about digital transformation, we understand that it’s a cultural, organisational and operational change of a company or industry.
The Risk Of Business Changes And Upgrades
It’s funny how the small things in life can ripple through to our everyday lives. You might think that that should not be the case because it’s always the big things that consume a lot of time and energy. Case in point: the blockage of the Suez Canal by the giant container ship Ever Given. It’s estimated to have cost the global economy $13 billion.
How Has Technology Changed Business?
Adjusting to the modern era is tedious because it requires meticulous research and preparation. It also doesn’t come cheap since business technology transformation may cost millions of dollars. However, the price for failure to keep up with the competition is even higher. You may lose your customers, revenue, and even the market share you used to have.
How To Use Tech To Revamp The Customer Service Experience
Customer service is a key factor in maintaining customers and enticing potential ones. Even if your products and services aren’t as good as your competitors, just good customer service alone will be enough to make consumers sway to your side. As such, customer service is an indispensable part of any business.
What Major IT Challenges Do Small Businesses Face?
Technology is a key propeller for many small businesses. It’s what keeps the playing field even and more competitive. However, technology is evolving, and it will continue to do so even in the future. As such, this continuous evolution of business technology brings major IT challenges for small businesses.
Are Startups Only About Tech Nowadays?
The short and easy answer is no. Startups have never been and never will be about tech. In its essence, a startup is about a young company or a new business in search of a unique business model, product or service and bring it to the market. They’re in the early stages of seeking support for their product, platform or service that they believe would disrupt the current market place in some way.
Why Should Small Businesses Embrace Technology
Small businesses often have limited resources to work with, so it’s difficult for them to stay updated with the latest business trends. However, if there’s one thing that small businesses should focus on, it’s embracing technology.
How To Take A Break From Business
As a business owner, the idea of a “holiday” or a “break” seems so ideal and yet terrifying. I don’t know why but I tend to feel so guilty whenever I’m taking some time off away from Wyntec.
Building Loyalty Through Good Customer Service
Customer service is not just about the courtesy you extend to your customers in your interaction. It’s an “end-to-end” service. From the moment your clients think about purchasing your product up until they are having problems using it, you need to be there. It’s a driving force that can have a tremendous impact on how…
AI and Automation: The Workplace of the Future
Automation may indeed replace jobs over the next ten to fifteen years, but this future development can only mean the rise of skilled human workers. This means that new technology will create new kinds of jobs, and these jobs will utilise different skills and may require higher educational attainments.
The Evolution of Technology
Nowadays, we can all agree that technology dominates a large part of our lives. We can’t seem to function without it, and it’s hard to imagine what life looks like without it. Technology has come a long way. It’s made our personal and professional lives easier and more convenient in so many ways. Back in…
Digital Transformation Takes Patience
Digital transformation takes patience. It won’t be an automatic success. To plan appropriately, you need to talk with your team to know where your business inefficiencies are today. You need to have an understanding of the persisting issues that can harm your business. Of course, there’s going to be operational, marketing, and finance issues. But…
How Social Media Affects our Productivity
A lot of things in our environment are currently changing. As a result, the market game we’re playing is also evolving. Days go by so quickly. It’s like in a blink of an eye, and weeks have passed you by. When you look back, what have you changed? Because there are times when you realise…
Maximizing Your Business Where People, Process And Technology Intersect
My view is that all businesses pretty much operate around three key components – Sales, Operations, and Finance. I know that every business is unique and has its own way of doing things. I believe and live that. But let me explain how I boil this down. The Building Blocks Every company has to sell…
The Realities of Entrepreneurship
As much as we’d like to think that everyone can be an entrepreneur, the reality is that not everyone has what it takes to be one, and not everybody needs to be one. Many people talk about building their empire, but the percentage of those who merely want to be entrepreneurs will always be higher than…
Lessons from a Pandemic
I was just a kid during the First Australian Recession, and I did not own a business way back during the Great Financial Crisis of 2007, so this is my first time experiencing something like an economic dive. This “Great Lockdown” is a challenging time, especially for business owners like me, who are relatively new…